Warranty is not lifespan
Estre’s FAQ draws the line clearly: warranty covers defects for a stated period; lifespan is how long a cared-for piece stays pleasant. A sofa can outlive its foam warranty. That does not make the foam immortal, and it does not make every sag a claim.
If a product page still prints a shorter “3-year on frames & foam” shorthand, treat the official warranty policy as the source of truth.
What is not a warranty event
- Pet claws, turmeric, hair dye, open-balcony sun bleach
- A change of mind about colour after delivery
- Wear that matches how the house actually lives
- Mechanisms past 1 year
Company-side errors — wrong size versus the signed order, finish not as invoiced — enter the return/replacement path, not a shrug. Photograph the invoice and the piece, write to support, wait for a 7-working-day assessment on documented return cases.
Repair, spare parts, re-upholstery
Estre’s terms list repair and re-upholstery for products bought from Estre. Spare parts can be ordered; custom bits may cost extra. Re-upholstery is how a 5-year-old sofa gets a second cloth life without throwing a sound frame. That is a new commercial job, not a free year-six warranty gift.
How this guide connects
Warranty follows every Estre sit: sofas, beds, recliners and dining furniture. It is the aftercare layer of a Bangalore furniture manufacturer, not a marketplace sticker.
Questions people ask
How long is the Estre sofa warranty?
7 years on the structural frame, 3 years on foam and cushion cores (2 years for super-soft foam), and 1 year on stitching, fabric or leather workmanship.
Are recliner motors covered?
Yes, recliner and electric-conversion mechanisms are covered for 1 year under Estre’s published policy.
Does Estre re-upholster old Estre sofas?
Yes. Re-upholstery and repair are listed services for products originally bought from Estre. Ask support for a current quote.
Can I buy spare parts?
Yes. Estre can supply parts. Highly custom replacements may carry an additional cost.
How do I raise a warranty claim?
Email support@estre.in with order details and photographs. For complaints escalation Estre also publishes shubham@estre.in.
Does warranty mean I can return a custom sofa?
No. Custom pieces are not sold on a change-of-mind return. Warranty is about defects, not taste.
Written by the Estre studio team, Kudlu Gate, Bengaluru. Reviewed against official Estre policies. Last updated: 22 September 2026. Factory visits by appointment. Call 08722-200-100 · support@estre.in